about us
All massages are for well being purposes only. Our therapists do not offer medical diagnosis and we are not a health care provider. Medical or therapeutic massages can only be performed by doctors or physiotherapists.
All therapists are fully trained and insured in Europe. Mobile Mountain Massage is a French registered business, registered to Nicole Coryton. Any other therapists you may be treated by are self employed, independent massage therapists and Mobile Mountain Massage acts as an agent of these therapists.
SIRET: 81505187500012
Environmental Pledge
At Mobile Mountain Massage we are proud to be a Montagne Verte Foundation Member one of the top tier supporters of positive environmental change in Morzine and the surrounding region and commit to a pledge to improve our environmental practice and minimise our impact.
Montagne Verte is a non-profit public benefit association working to providing solutions for mountain residents, visitors and businesses alike, to minimise their environmental impact. In collaborating closely with regional stakeholders, they aim to provide a valuable resource that brings together all kinds of helpful information and support, allowing greener decisions to be made in a timelier fashion.
As a member of Montagne Verte, we are contributing to the important process of turning Morzine and its neighbouring towns into a more sustainable tourism destination.
”Together we make a collective and a collective can make a difference.”
We are therefore committing to, or already engaged in, the following:
- Carbon Offset all treatment transport via a tree planting initiative.
- Have recycled or sustainably sourced uniforms. Currently our t-shirts are organic cotton, outerwear will be replaced as needed to avoid fabric waste.
- Use reusable cloths and environmentally sound cleaning products for cleaning the couches, eliminating baby wipes totally.
- The grape seed oil we use is sourced from Spain, from a sustainable environment, is 100% pure, containing no chemicals, or GMO and is not tested on animals. Find out more at: www.pearlnaturaloils.com
- We are proud to now have our main transport to and from massages a hybrid electric plug in vehicle.
- Reduce the need for regular re-printing by pairing down the information on the flyers, with live prices, current locations and more complete descriptions of each treatment available on the website.
Terms & Conditions
We have a strict 24 hour cancellation policy. If treatments are cancelled after this period, Mobile Mountain Massage reserves the right to invoice for the original booking, unless it can be transferred to another client at the same location and time.
If the client arrives late for their treatment, the therapist is entitled to end the treatment at the time agreed when the booking was made without making any adjustment to the fee to reflect the reduced time of the treatment.
If you have booked massages for a certain length of time and then wish to reduce that time at the last moment, due to any circumstance, please be aware, you will be required to pay for what you have booked. Our time is precious and in high demand.
Force Majeure
We will always aim to provide the service the customer has booked. However, in some cases, forces beyond our control will make this impossible. Examples include, but are not restricted to, the following, which would prevent the therapist from fulfilling their booking. For the purposes of these booking conditions “Force Majeure” means any event beyond our control, the consequence of which could not have been avoided even if all reasonable measures had been taken, such as:
- Adverse or severe weather conditions such as very heavy snowfall, avalanches, floods or earthquakes.
- Civil strife
- Energy blackouts
- Unexpected legislation
- Lockouts
- Road traffic accidents
- Unforeseen traffic delays or road closures
- Delays / issues caused by other customers
- Significant risk to human health such as the outbreak of serious disease
- Natural or nuclear disaster, fire, chemical or biological disaster
If affected by a force majeure, Mobile Mountain Massage and the independent therapists will not be considered in breach of their contract. Mobile Mountain Massage will not refund the cost of the booking, pay you compensation or be liable. We will however make every attempt to reschedule your appointments or provide a voucher for use at a later date.
Privacy Policy
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information such as including name and email and comments.
We collect such Non-personal and Personal Information for the following purposes:
To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages (this occurs rarely to never)
To comply with any applicable laws and regulations.
We may contact you to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
What rights you have over your data
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Book a Treatment
We can come to your chalet or home or you can choose to come to the oasis of peace and calm that are our treatment rooms and enjoy an ultimate relaxing experience.
You can find our treatment rooms at: 19 Place du Baraty ( Morzine Tourist Office square) within the commercial centre, and within Hotel du Lac, 2656 Route du Lac, Montriond (overlooking Lake Montriond). All appointments must be pre-booked.
